When can I expect delivery of my shipment?

All orders ship from our warehouse within 1 to 3 business days of placing your order. Delivery takes 4-12 business days from shipping date depending on carrier availability and location. We regret that delays may occur if the shipment requires customs clearance or inspection, or if the delay in transit is caused by the carrier.

How can I track my order?

You will receive a tracking number in your shipping confirmation email. You can use the number and track your order at  or at

What are your shipping costs?

Send? Delivery is free around the world.

What countries do you ship to?

We currently ship worldwide. However, if your country does not have our logistics, we will notify you immediately and make the necessary changes to your order. For more information about our destination guides, please contact us at

How can I change my delivery address?

An address change is only allowed until 11:00 p.m. (PDT, -7 GMT) on the day of the order. You can contact us at to request such changes.

Can I ship to an address other than my card billing address?

If that's possible.

How is my order shipped?

Orders are shipped on normal business days, excluding holidays. All orders placed on Saturday or Sunday will be shipped the following Monday.